Privacy Policy

Privacy Policy

Privacy Policy

Last updated: August 28, 2026

Thread Lifters (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit threadlifters.com, place an order, create an account, or communicate with us.

  1. Information We Collect

We may collect the following information:

  • Your name, email address, phone number, and delivery address
  • Billing and payment-related information
  • Products ordered, order history, size selections, and preferences
  • Messages sent through our website, email, WhatsApp, or social media
  • IP address, browser type, device information, and website activity
  • Information collected through cookies and similar technologies

Payment information may be processed directly by third-party payment providers. Thread Lifters does not normally store complete debit or credit card information on its own servers.

  1. How We Use Your Information

We may use your information to:

  • Process, confirm, and deliver your orders
  • Provide order updates and customer support
  • Verify payments and help prevent fraudulent transactions
  • Process exchanges, returns, or refunds
  • Improve our products, website, and shopping experience
  • Send promotional emails or messages when you have agreed to receive them
  • Maintain website security and comply with legal requirements

 

  1. Cookies and Website Analytics

 

Our website may use cookies to remember your shopping cart, account preferences, and browsing activity. Cookies may also help us understand how customers use our website and improve its performance.

Third-party services, including analytics, advertising, payment, and social-media platforms, may place their own cookies according to their respective privacy policies. You may block or delete cookies through your browser settings, although some website features may not function properly afterward.

  1. Sharing Your Information

We may share necessary information with trusted service providers, including:

  • Courier and delivery companies
  • Payment processors and financial institutions
  • Website hosting and technical-support providers
  • Analytics, advertising, email, or communication platforms
  • Government authorities when required by applicable law

We only share information reasonably necessary for these providers to perform their services. We do not sell or rent customers’ personal information.

  1. Marketing Communications

If you subscribe to our newsletter or promotional messages, we may contact you about new arrivals, offers, and brand updates. You may unsubscribe at any time by using the unsubscribe option provided or contacting us directly.

Transactional messages relating to an existing order may still be sent when necessary.

  1. Data Security

We use reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no online platform or electronic transmission can be guaranteed to be completely secure.

Customers are responsible for protecting their account passwords and should notify us immediately if they suspect unauthorized account activity.

  1. Data Retention

We retain personal information only for as long as reasonably necessary to process orders, provide support, maintain business and tax records, resolve disputes, prevent fraud, and comply with legal obligations.

  1. Your Choices and Rights

You may contact us to:

  • Request access to the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of information, subject to legal and business-record requirements
  • Withdraw consent for promotional communications
  • Raise a concern about how your information is being used

We may request identity verification before processing certain requests.

  1. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children without the involvement or consent of a parent or legal guardian.

  1. Third-Party Links

Our website may contain links to external websites or social-media platforms. We are not responsible for the privacy practices, content, or security of third-party websites.

  1. Changes to This Policy

We may update this Privacy Policy when our services, website practices, or legal requirements change. The revised version will be published on this page with an updated date.

  1. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us:

Thread Lifters
Email: threadlifters@gmail.com
Phone/WhatsApp: +92 337 0210211
Website: threadlifters.com